Current Page:
Services & Supports >
Customer Service
Obtain after-sales maintenance related services 
Check FaceSec customer service center, product warranty period, rights and interests, spare parts prices, apply for repairs, make appointments and other maintenance services. 
FaceSec Singapore Service Center
Add: 1 Maritime Square #09-04 Harbourfront Centre Singapore 099253 T: +65 6261-1306 F: +65 6261-1330 Email: sales_sg@facesec.com
Repair service
Machine can be picked up on-site for equipment maintenance
On-site service
Professional engineer provides on-site service
Engineering consultation
Provide guidance for project installation
Equipment replacement
During the warranty period, the product will be replaced free of charge due to quality problems
Purchase of accessories
Mainframe related accessories purchase
Product consultation
Product and technology related consulting services
Submit your question online 
Our customer service engineer will deal with your problem as soon as possible 
  • Name*

  • Company name*

  • Phone number*

  • Problem description*

  • Problem type (tick applicable ones)*

    • Hardware related problem
    • Installation related problem
    • Software and Cloud related problem
    • Other problem
  • Verification code